Legal notice

ARTICLE 1- The editor of the site
Company: SARL Compagnie Belfort
Postal address : 22 Rue De Belfort, Paris 75011 France
Phone : +33 (0) 1 43 79 24 14
Email : hotelbelfort@yahoo.fr
SIREN : 382254506
APE Code : 5510Z
S.A.S Share capital : 37200
Intracommunity VAT number : FR42382254506

ARTICLE 2 – Hosting
The site’s host is the D-EDGE Company, whose head office is located at 66 rue des archives – 75003 Paris. +33 (0) 1 76 44 04 35

ARTICLE 3 – Access to the site
The site is accessible from any place, 7 days a week, 24 hours a day, except in case of force majeure, scheduled or unscheduled interruption and which may result from a maintenance necessity.
In case of modification, interruption or suspension of the services the site https://belfort-paris.ms.decms.eu/ could not be held responsible.

Content of the site
Hotel Belfort declines any responsibility in case of delay of update, as well as in case of interruption or temporary unavailability of the service.
Hotel Belfort reserves the right to correct, at any time and without notice, the content of this site.
The reproductions, on a paper or computer support, of the aforementioned site and of the works which are reproduced there are authorized under reserve that they are strictly reserved for a personal and private use.

This excludes any use for advertising and/or commercial purposes, and/or information and/or that they comply with the provisions of Article L.122-5 of the Intellectual Property Code.
Any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, of all or part of the various works that make it up, without having obtained the prior authorization of the director of the publication is strictly prohibited, constitutes an infringement of copyright and may result in civil and/or criminal prosecution, as well as the payment of damages and interest.

ARTICLE 5 – Cookies
The user is informed that during his visits to the site, a cookie may be automatically installed on his browser.
By browsing the site, he accepts them.
A cookie is an element that does not allow the User to be identified but is used to record information relating to the User’s navigation on the website. The User may deactivate this cookie by using the parameters in his or her browser software.

ARTICLE 6 – Reception of persons with reduced mobility
The reception, the lounge, the terrace and the rooms on the ground floor of the Belfort hotel are accessible to people with reduced mobility.
Unfortunately, the rooms located on the first floor are not accessible to people with reduced mobility.

ARTICLE 7 – Booking conditions and rates
TOURIST TAX : The applicable tourist tax is not included in the posted rate payable on arrival (at check-in): 5.53 euros / adult / night.
In case of “No Show” (no show without cancellation) or cancellation made after 48 hours before noon of the day of your arrival, a penalty of the total amount of the first night will be due without possibility of refund on the choice of the formula BAR and if the choice of the formula non-refundable not changeable a penalty of the total amount of the stay will be taken. An invoice will be sent to you on request to hotelbelfort@yahoo.fr

INFORMATION :
Check-in: 3pm Check-out: 11am.
All floors are accessible by elevator.
By confirming your reservation, you confirm that you accept the conditions of sale.

ARTICLE 8 – No smoking
The Hotel de Belfort is a completely non-smoking establishment. The hotel de Belfort may ask for a financial compensation to the customers not respecting this prohibition in addition to the fine defined by the law. The fact of smoking in a place of collective use outside the place reserved for this purpose is punishable by a fine of up to 450€. Smoking in a place of collective use is punishable by a fine of up to 150 €.

ARTICLE 9 -APPLICABLE LAW AND DISPUTE RESOLUTION

The General Terms and Conditions are governed by French law, without hindering the mandatory protective provisions that may be applicable in the country of residence of the consumers.

Hotel Belfort hereby notifies the Customer of the possibility of recourse in the event of a dispute concerning these General Terms and Conditions to a procedure of conventional mediation or any other alternative form of dispute resolution within the conditions provided for in Title I of Book VI of the French Consumer Code.

After having appealed to Customer Service or the Establishment to try to resolve the dispute amicably, and in the event of a negative answer or the absence of an answer within sixty (60) days from the referral, the Customer can contact the Mediator for Tourism and Travel – BP 80303 – 75823 Paris Cedex 17 for the Hotel Belfort subsidiary and managed hotels and for the Hotel Belfort franchised hotels that have decided to resort to the Mediator for Tourism and Travel.

• The Mediator’s referral procedure and contact information are available by clicking the following link www.mtv.travel.

• The referral to the Mediator can be done within twelve (12) months after the first complaint.

• The Mediator’s referral form is accessible at the following link: https://cloud7.eudonet.com/Specif/EUDO_03874/FormulaireDossierLitiges/home.aspx.

In the event of dispute at an Establishment located in Portugal that could not have been settled by the Establishment concerned or by Customer Service, the Customer is invited to make a claim on the complaint platform provided for this purpose, available on the presentation page of the Establishment concerned. The platform is accessible at the following link: www.livroreclamacoes.pt.

Hotel Belfort also informs the Customer of the existence of a European Online Dispute Resolution (“ODR”) Platform to which the Customer may resort. The Customer may access it at the following link: http://ec.europa.eu/consumers/odr/.

Artcile 10- Cancellation or modification of a service reservation

Except as provided for in the Terms & Conditions specific to Thalassa Sea & Spa branded Establishments in Appendix 1 of these General Conditions and/or in the Special Conditions of each Establishment, for Accommodation Services (the reservation of rooms at an Establishment or other types of accommodation), it is noted that the Customer does not have the right of withdrawal provided for in Article L. 221-18 of the French Consumer Code, in accordance with Article L. 221-28 paragraph 12 of the French Consumer Code, which excludes this right for contracts concerning the provision of accommodation services and/or a treatment to be provided at a specified date or period.

For each reservation of a Service, the Special Conditions specify the conditions to cancel and/or modify the reservation.

Reservations with prepayment will not be subject to any changes and/or cancellations. The deposit (money paid in advance) will not be reimbursed.
This is noted in the Special Conditions.

When the Special Conditions allow:

• the cancellation of the reservation of a Service can be made directly on the Site in the “Consult or cancel your reservation” section;

• the modification of the reservation of a Service can be done directly with the Establishment, whose contact information, including telephone number, is specified on the reservation confirmation e-mail.

In the event of an interruption of a Service by the Customer, the entire agreed-upon price will be charged. No refund will be granted in the event of a reservation with pre-payment prior to the stay.

In the case of an Accommodation Service, unless otherwise expressly stipulated in the Special Conditions, the Customer must leave the room of the Establishment before the time indicated by the Establishment, generally 12 noon on the last day of the reservation. Otherwise, the Customer will be charged for an additional night.

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